FAQs

Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. All transactions are securely processed in US Dollars (USD).

2. Do you ship internationally?
Yes, we offer worldwide shipping to most countries. Delivery times vary by location, typically ranging from 7 to 20 business days.

3. How can I track my order?
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your package’s delivery status.

4. Can I change or cancel my order?
Orders can only be modified or canceled if they have not yet entered the processing stage. Please contact us immediately at [email protected] for assistance.

5. What is your return policy?
Unused and unopened items in their original condition can be returned within 30 days of delivery. Please refer to our full Returns Policy for details or contact our support team.

6. What if my item arrives damaged or is incorrect?
Please contact our support team within 7 days of receipt at [email protected]. Include your order number and photos of the product, and we will promptly arrange a resolution.

7. How can I contact customer support?
For any inquiries, you can reach our dedicated support team via email at [email protected]. We strive to respond to all messages within 24–48 hours.